All systems are operational

Past Incidents

7th March 2022

No incidents reported

6th March 2022

No incidents reported

5th March 2022

London LON - DC - SQL Server Unavailable

Since around 1700 we have suffered an issue with a number of SQL servers in our LON DC. Our analysts are investigating and will post updates shortly.

  1. The Disks holding the live SQL servers have failed. We are restroing from the live replication. (This should result it no data loss) Next update at 1800

1800 - We have started the restore process. This is going well. We expect no longer than 1 hour - Next update at 1830

1820 - We have been able to restore the original servers. The issue was an encryption problem with the underlying volumne. All Services have been restored.

A full post mortem will be provided on Monday via the Hornbill Forums

4th March 2022

No incidents reported

3rd March 2022

No incidents reported

2nd March 2022

No incidents reported

1st March 2022

No incidents reported