Network routing issue Monday 21st January 2019 16:15:00
We are currently investigating an issue with one of our upstream providers and our engineers are working to re-route traffic and minimize the affect on network performance.
The issue has been corrected and the fibre line has now been repaired. All routing has been returned to normal.
Posted 4 years ago
As it stands the issues is related to a fibre line break, which has led to the network team re-routing the traffic to ensure our clients remain online. Unfortunately as this relates to our upstream provider, we are waiting for them to resolve the issues and don't have a specific ETA at present.
The current packet loss is low so the performance impact should be minimal.